link dewalive Privacy Policy

This page describes what we collect when you use link dewalive and how we keep that data protected. Whether you access our platform via Android app or iOS mobile browser, we follow the same privacy commitments across all devices and access points. We collect account information, payment details, and activity logs to verify your identity, process deposits and withdrawals, and comply with regional regulations governing online gaming platforms.

We at link dewalive are transparent about data collection, third-party processors, and your rights regarding your information. Our commitment is to handle your data securely, limit collection to what we need, and never sell personal information to advertisers or unrelated third parties.

If you have questions about how we use your data or wish to exercise your privacy rights, contact our support team using the details at the end of this policy.

What We Collect on link dewalive

We collect your email address, username, and password during account registration. Before your first withdrawal, we request identity documents — national ID, passport, or equivalent — and proof of address such as a utility bill or recent bank statement. We also collect the phone number associated with your deposit method when you fund your account via DANAe-wallet, or another e-wallet.

We log your account activity: which games or markets you access, wager amounts, win and loss records, and timestamp of each session. We also record your payment method, transaction history, and IP address at login. This data helps us detect fraud, prevent duplicate accounts, and comply with anti-money-laundering standards in jurisdictions where we operate.

When you contact our support team, we store your messages, any screenshots you provide, and our responses. If you reset your password or update your account details, we record those changes in your account history.

How We Use Your Data

We use your email to send account confirmations, password reset links, and important notifications about deposits, withdrawals, or account security events. We use your identity documents to verify your account before allowing withdrawals — this is a one-time verification that protects your account from unauthorized access and ensures we comply with regional know-your-customer (KYC) regulations.

We analyze your activity logs to identify suspicious patterns — for example, unusually large deposits followed by immediate withdrawal requests, or logins from multiple countries within seconds. This helps us prevent fraud and protect your account. We also use aggregated, anonymized activity data to understand platform usage and improve game selection and payment processing.

Your payment method and transaction history are shared with our payment processors — the banks and e-wallet providers that handle deposits and withdrawals. We do not share this information with marketing partners, advertisers, or any third party outside the payment processing chain.

Third-Party Processors and Data Location

Our servers and databases may sit outside your jurisdiction. We engage payment processors such as mobile bankinglocal payment, and major Indonesian banks to handle deposits and withdrawals. These processors receive only the information required to complete a transaction — your name, account number, and transaction amount. We do not allow them to use your data for their own marketing purposes.

We may also engage cloud hosting providers and analytics vendors to maintain our platform. All third-party agreements include data protection clauses requiring these vendors to handle your information confidentially and only for the purposes we specify.

We at link dewalive never sell, rent, or share your personal data with advertisers or unrelated businesses. Your information stays within our payment processing chain and platform operations only.

Cookies and Tracking

We use cookies to keep you logged in, remember your language preference, and track which games or markets you view. These cookies are essential to platform operation — without them, you would need to log in on every page. We do not use cookies to track your browsing outside link dewalive or to build a profile for advertisement targeting.

You can disable cookies in your browser settings, but doing so may prevent link dewalive from functioning properly. You will be able to log in, but features like live-dealer table persistence and saved preferences will not work.

Your Rights and Data Retention on link dewalive

You have the right to request access to your personal data, correct inaccurate information, and request deletion of your account and associated records where permitted by law. To exercise these rights, contact us at our support page with your account username and the specific request.

We retain your account data for as long as your account is active. If you close your account or do not log in for twelve consecutive months, we may archive or delete your data, depending on regulatory requirements in your jurisdiction. Transaction records are retained for a minimum of seven years to comply with anti-money-laundering regulations, even after account closure.

We may retain your data longer if required by law, if there is an active dispute or investigation, or if you have an outstanding withdrawal under review. We will notify you if we retain your data beyond the standard period and explain the reason.

Data Security

We use encryption (TLS) for all data in transit between your device and our servers. Your password is hashed and never stored in plain text. We require two-factor authentication on accounts accessing link dewalive from new devices, and we monitor for unauthorized login attempts.

Our infrastructure is regularly audited for vulnerabilities. In the unlikely event of a data breach, we notify affected account holders within the timeframe required by applicable law and take immediate steps to secure compromised accounts.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or regulatory requirements. We will notify you of material changes via email and post a notice on link dewalive. Your continued use of the platform after notification constitutes your agreement to the updated policy.

If you have privacy concerns or wish to report a potential violation of this policy, contact our data protection team at our support contact pageWe investigate all reports promptly and respond within five business days.

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